Skip to content
Yoso Yes

Delete your Yoso Yes account

In the app

Open Yoso Yes, go to your profile, then Privacy & security, and choose Delete my account. You are signed out everywhere at once.

Without the app

Email support@yosoyes.com from the address on your account, with the subject “Delete my Yoso Yes account”. We confirm by email and delete the account within 7 days.

What happens to your data

  • Straight away, the account can no longer sign in, a vendor listing is taken off the marketplace and any subscription is cancelled.
  • For 30 days you can ask support to restore the account. After that it is erased and cannot be restored.
  • When it is erased, your name, email, phone, photos, sign-in details, devices, notifications, verification documents, calendar connections, face search data and profile content are deleted.
  • Invoices, contracts and messages you exchanged with other people stay with them, showing “Deleted user” instead of your name, because they are also that person’s records. Payment records are kept as tax law requires.

Full details are in our privacy policy.